CAREER OPPORTUNITY ANNOUNCEMENT
Posting Date: 11/30/16
Job Title: Deductions Coordinator
Department: Accounts Receivable
Supervisor: Amy Williams
FLSA Status: Non-Exempt
Location: Nelsonville, OH
Individuals with disabilities seeking reasonable accommodations during the application process should contact the Human Resources Department at 740-753-9100 extension 2607.
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities include the following, other duties may be assigned: Identify and manage Accounts Receivable deductions through research and resolution while ensuring contract compliance. Analyze customer matters such as merchandise, service, and billing concerns with a focus on preemptively resolving issues ensuring superior customer service, minimizing invoice payment deductions and compliance with customer contractual obligations.
A well-qualified candidate will possess:
• Associate’s degree (A.A) or equivalent from a two-year College or technical school; or two (2) to four (4) years related experience and/or training; or equivalent combination of education and experience.
• A minimum of two (2) years of related customer service and accounts receivable experience.
• Intermediate level of experience in Microsoft Applications including: Excel, Word, and Outlook.
• Possess strong interpersonal, negotiation, problem solving and organizational skills.